The art of selling well is being great at establishing positive sales relationships with people.
However the key to making this all work is trust. Being able to not only establish trust in the first instance but maintain that trust for the long term is crucial. Simply put, if your client or potential client doesn’t trust you it doesn’t matter how technically skilled a salesperson you are your sales relationship will fail.
Good salespeople are naturally skilled at developing trust. Great salespeople do this effortlessly. In highly challenging markets staying ahead of the game means getting better at building instant trust, and doing it in an authentic, believable way.
So how can you develop trust with ease and grow progressive, productive business relationships? Do you feel you feel able to present an open, positive image of personal confidence in every interaction? Can you engage people with ease, build genuine rapport and cultivate stronger, lasting professional relationships?
Are you planning your sales development for 2020?
The end of the year is a time to take stock and celebrate the successes of the current year and focus on improving performance for the coming year. That should include skills development for our sales and business development teams. If you or your sales team need some help in upping their communications skills and meeting the challenges set for them in 2020 our unique behaviour change modules will really help.
To be effective in sales you must be able to stand out from the competition and present your products and services with supreme skill, confidence and impact.
No matter the sales or service challenges you face, our modules equip you with powerful communication skills and best practice sales techniques to deliver “tour de force” performance that will delight and engage your customers, so you win and retain more business and effortlessly manage any issues along the way.
Our Sales & Service modules include how to:
- Handle difficult objections
- Get past the gatekeeper
- Ask the right questions and sell the benefits
- Deliver fantastic customer service
- Handle difficult customers or complaints
- Work an exhibition stand
- Engage more delegates
- Understand influence and types
- Build instant trust and rapport
We also offer an experiential one-day programme that provides the practical skills and techniques that will empower you to develop trust with ease and grow progressive, productive business relationships.