Say no with confidence and integrity

Select module

"Life shrinks or expands in proportion to one’s courage."
Anais Nin

This module provides strategies to be able to professionally and confidently explain why the answer must sometimes be “No”. Whether it is to address unrealistic expectations, challenge someone’s view or turn down a request, learn practical tools to stay strong and maintain credibility while managing and maintaining positive relationships, in even the toughest circumstances.

    This module:
  • Half Day
  • 1-50
Select module

Participants will be able to:

  • Speak up and say no
  • Challenge unrealistic expectations
  • Project calmness and authority in challenging scenarios
  • Stand up for yourself with professionalism
  • Create and suggest viable and appropriate alternatives and compromises
  • Avoid becoming defensive or irritated when challenged

I left feeling that I wanted more of this. For once I have stayed focussed and interested in a course I have been sent on. The content was great. I particularly liked the way the trainers pushed us to do our best – and then more. But it still felt safe. Delegate, Sweet and Maxwell

- Delegate, Sweet and Maxwell

Interested

If this module is of interest then there are 3 ways we can help you…

Sign up for a taster session, add the module to an enquiry or get in touch and we’ll help you select the correct behaviours.