Plan negotiations brilliantly

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"About the time we think we can make ends meet, somebody moves the ends."
Herbert Hoover

Plan and structure intelligent and skilful negotiations in any one-on-one or small group situation.

Learn how to improve your persuasive powers by preparing comprehensively and planning and structuring your negotiation tactics in advance. Discover the philosophy, behaviours and structure to conduct positive negotiations and understand how the destructive behaviours of a negative negotiation philosophy can affect the process.

    This module:
  • Half Day
  • 1-50
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Participants will be able to:

  • Plan and structure negotiations to achieve win-win
  • Understand the importance of effective planning for negotiations and how to do this
  • Understand the difference between assertive and aggressive behaviour in the context of negotiation
  • Develop a negotiating strategy that builds upon your identified strengths and the customer's needs
  • Identify the expected negotiating objectives, objections and walk-away positions of customers
  • Prepare responses and options to the expected positions of customers
  • Understand the key variables and trade-offs that might be considered during negotiations
  • Identify a variety of standard and unusual sales objections prior to dealing with your customer

I thoroughly enjoyed this course. It was fun, insightful and a real eye opener - it has made me much more aware of my own style and how to adapt to influence others and it was a great opportunity to get feedback from colleagues.

- Delegate, Zurich


If this module is of interest then there are 3 ways we can help you…

Sign up for a taster session, add the module to an enquiry or get in touch and we’ll help you select the correct behaviours.