Master negotiation conversations

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"A smart salesperson listens to emotions, not facts."

Discover how you can confidently steer conversations towards mutually beneficial outcomes that achieve win-win results every time. Learn how to control a negotiation conversation using specific behaviours and language to build trust, identify interests, propose options, successfully trade and gain agreement.

    This module:
  • Half Day
  • 1-50
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Participants will be able to:

  • Identify the key variables for negotiation
  • Determine the other parties’ full requirements through careful questioning
  • Negotiate win-win solutions
  • Know when to say ‘no’
  • Understand the principles and methods of how to negotiate agreements for mutual benefit
  • Close the negotiation effectively
  • Use effective stillness, posture and body language to maintain confidence, credibility and composure under pressure

I found the similarity with how actors work really interesting and it gave me the confidence that I can adopt their methods in order to create a strong impact. I really enjoyed the session and would highly recommend it.

- Delegate, AON


If this module is of interest then there are 3 ways we can help you…

Sign up for a taster session, add the module to an enquiry or get in touch and we’ll help you select the correct behaviours.