Deal with difficult questions

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"Everything that can be said, can be said clearly."
Ludwig Wittgenstein

What do you say when you don’t know what to say?

This module helps you plan and prepare to confidently facilitate challenging Q&A sessions and empowers you to deal with difficult audiences and questions. Discover tools to project credibility, prepare responses for a variety of questions (including ones you don’t know the answer to) and apply effective listening and questioning skills to stay in control.

    This module:
  • Half Day
  • 1-50
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Participants will be able to:

  • Confidently manage questions from an audience
  • Prepare and plan ways of handling difficult questions
  • Understand how to handle questions that you can’t answer there and then
  • Structure a Q&A
  • Ensure that the audience questions are understood and that all issues requiring clarification are resolved before the presentation is finalised
  • Provide clear opportunities for specific questions and respond appropriately

A fantastic session that made me think about how I should act in professional situations as opposed to just the technical content of what to say.

- Delegate, AON


If this module is of interest then there are 3 ways we can help you…

Sign up for a taster session, add the module to an enquiry or get in touch and we’ll help you select the correct behaviours.