Deal With Conflict

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"The aim of argument, or discussion, should not be victory, but progress."
Joseph Joubert

This module provides a unique experiential workshop that explores strategies to confidently and effectively bring conflict to a controlled and professional conclusion. Explore and discover techniques that will empower you to tackle any challenging or conflict situations in a calm, resilient and successful way.

    This module:
  • Half Day
  • 1 - 50
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Participants will be able to:

  • Maintain composure under pressure
  • Project calmness and authority in challenging scenarios
  • Manage negative or intense emotions effectively
  • Face conflict and adversity with resolve and confidence
  • Deal confidently with challenge, belligerence & aggression
  • Maintain a clear focus and objectivity when confronted with adversity

“They make a difference to people…. When people go back to the workplace they really are buzzing. One of the most innovative companies I have had the pleasure of working with”

- Simon Pridgeon, Operations Director, Capita Learning and Development

Interested?

If this module is of interest then there are 3 ways we can help you…
Sign up for a taster session, add the module to an enquiry or get in touch and we’ll help you select the correct behaviours.