Sales & Customer Service

Overview

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.”

Aristotle

Any effective salesperson must be able to stand out from the competition and sell their products and services with supreme confidence and impact.

No matter the sales and service challenges that face our participants, these modules equip them with a unique set of best practice sales skills and the secret techniques an actor uses to perform any role with power, passion and conviction.

We focus on the challenges inherent within many sales environments: engaging clients, handling objections, negotiating, managing complaints and delivering exceptional customer service. It’s a toolset designed to empower participants in any challenging sales environment to win and retain more business.

 

“This is possibly the best course/workshop I've attended. It was really engaging and different but you didn't have to do anything that made you feel uncomfortable. The theatre concept was great and helped you think outside of the box and connect with the Values in a totally relevant way. Everyone should attend this course!”

- James Smith, Capital One